The Manhattan Hotel Rotterdam is the only five star luxury hotel in Rotterdam. Besides 230 spacious and luxury designed rooms and suites we have a wide range of board- and meeting rooms available for meetings and events. This privately owned hotel is a member of the Worldhotels Alliance and is situated in the impressive Millennium tower in the city centre of Rotterdam.
Our identity, ambition & values
We envisage The Manhattan Hotel Rotterdam will provide traditional hospitality in a contemporary hotel. Our food product will comprise seasonal ingredients and pure, clean, intense flavors, prepared with care and served with style. We want all members of the team to believe we are here for the convenience and comfort of our guests. By adopting these philosophies, we will continuously enhance the guest experience which will be good for business… which will be good for us all!
We have the ambition to be recognized as one of world’s leading luxury hotels. We will set the example for a great and unique guest experience of exceptional quality, which instills well-being, and fulfills even the unexpressed wishes and needs of our guests.
In The Manhattan Hotel we always strive to work on the basis of our values in each service moment. Our values consist of our unique, excellent and traditional service, which is delivered to our guests in a personal and sincere manner.
Our people & our culture
We attract, develop, retain and inspire the most talented and skilled people who will consistently deliver a warm and personalized customer service. Working at the Manhattan Hotel Rotterdam means working closely together in and with an international, dynamic team. Applying the principles of trust, honesty, respect, integrity and commitment creates engaged passionate teams. We nurture and maximize talent to the benefit of each individual and the company. We stimulate team members to be pro-active, empowered, and flexible and to act like owners. They are accountable for their actions and interactions, and learn from the outcomes.
In a position in the front of house with e.g. Front Office or Food & Beverage, as well as a position in the heart of house with e.g. Kitchen, Reservations or Housekeeping, each associate is part of a passionate team that works together to create an excellent product and service.
Within our team there are the following departments:
• Revenue & (Group) Reservations
• Human Resources
• Executive Office
• Technical Staff
• Front Office
• Food & Beverage
• Guest Services / Security
Facing the customer we act formal and polite in the traditional way. Behind the screens there is some space for more informal communication. If you also have a genuine passion for hospitality and are committed to service in heart and mind, you may want to be a member of our team.
Our labour terms
As a team member of The Manhattan Hotel Rotterdam you will be a major link between the product and service we offer to our customers. Participating in this passionate team and offering this memorable experience to our guests in a beautiful ambiance is great, however this is not all we offer to our employees. Other benefits are:
• International and dynamic working environment
• Salary in accordance with Horeca CAO
• Extensive personal development and career opportunities
• Variety of (internal) trainings
• Pension according the Horeca & Catering plan
• Collective discounts at insurance companies for health insurance
• Staff parties & events
• Staff rates and Family & Friends rates in the Manhattan Hotel
• Staff rates and Family & Friends rates in all World hotels
What do we expect from you?
We hope reading this section has made you eager to work at The Manhattan Hotel Rotterdam. What will make you a good candidate? We value the following characteristics:
• You have affinity with the hotel industry
• You feel comfortable providing great, traditional service
• You are passionate to offer personal hospitality
• You are proud to work at the only five star luxury hotel in Rotterdam
• You speak fluent Dutch and English
• You have working experience in the hospitality industry
Our Job openings and Internships
The Manhattan hotel Rotterdam continuously offers a variety of vacancies. For a detailed overview and online application you may visit our jobs section on this website.
The Manhattan Hotel Rotterdam stimulates students to build their careers in the hotel industry. As a token of our engagement we offer internships at different levels and departments in our hotel. An internship at this five star luxury hotel will give you an in-depth view in the organization and the needs for offering world-class service to the guests. You will find the internships at our jobs section.